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Frequently asked questions
Why are Slimming.com's prices the best online?
As a recognised and trusted brand we're able to get low prices from our suppliers and product manufacturers, and we pass these savings onto you. This means that the prices you see on Slimming.com are some of the best and most competitive in the market.
Which product is right for me?
At Slimming.com we have the best range of weight loss products available in the market, meaning there's always one thats right for your weight loss goals. If you're unsure about which products are best suited to you check out our free article 'Which Product is Right for me?' or contact one of our Weight Management Coaches for advice.
Do I need to exercise to lose weight?
With most high quality weight loss products, exercise is not essential, however it is advised that you take part in a sensible exercise programme as part of a weight loss strategy.By combining light to medium exercise with a fat burner pill, you will find that you will lose weight quicker. Likewise, by combining a exercise programme with a detox product, you will feel the benefits quicker than if you take the pill on it own.
Where will you ship my products?
Slimming.com runs a true world wide delivery system, meaning that no matter which countries you live in, the chances are that we can get you your slimming aids into your very hands as quickly as possible!
When will my products arrive?
We offer world wide delivery and will send you your products from your nearest depot, meaning that you will receive your product in the quickest time possible no matter where you live! We are the only slimming website who can say this.Therefore you can expect to receive your order within at least 10 working days, but typically you will receive them within 2-3 working days.
Will my package arrive discreetly?
We know that privacy is important and you don't necessarily want everyone to know your secret weapon to gaining your new slimmer body. This is why when you order with Slimming.com, we will send you your weight loss, slimming and detox products out via discreet plain packaging.So don't worry! You can safely order your product to be delivered to your home or office address!
Are the products on Slimming.com original and authentic?
Yes. As a fully registered professional website, we ONLY sell 100% authentic and original products supplied either by the manufacturer or their official supplier.We give you a 100% guarantee that every product you purchase through Slimming.com is the real deal and will effectively help you lose weight, tone up and slim down.
Can I order my products on the phone?
Yes. If you're worried about trading online, we perfectly understand. Please feel free to you can call our customer service department to place your order if you wish.At Slimming.com we want you to be able to order the products however you want to, and our team of weight management coaches are ready to take your order and advise you as to what the best product is FOR YOU!
Is my private information safe?
Yes. Slimming.com has a policy that we do not share, sell or use your personal information outside of Slimming.com itself. We may from time to time send you the exclusive special offers on all the latest weight loss and slimming products, but we will gladly remove your details if you so wish.In addition, we have invested heavily into our transaction systems to ensure that your payment details are protected using the strongest encryption programme available in the market today whilst processing your credit card orders. This means your personal information is 100% safe with us and you can buy from us without any risks what so ever.
What is your returns policy?
If for whatever reason you decide that the product is not right for you, simply send back the unopened product using the returns label provided within 7 days of receiving and we will give you a complete refund! It really is that simple: if you don't want to use the product any more we will refund you.
What is your office address?
If you wish to contact us, then you can do so by going to the contact page. If you need to send us anything, you can do so by sending it to our registered office address:
Slimming.com Ltd
54-56 High Pavement
Nottingham
NG1 1HW
England


